NetCoreDevNetix

Our Commitment to Your Privacy

At NetCoreDevNetix, we understand that your privacy isn't just about compliance — it's about trust. When you work with us on mobile app testing and validation, you're sharing sensitive business information, and we take that responsibility seriously.

This policy explains exactly what information we collect, why we need it, and how we protect it. We've written this in plain language because privacy policies shouldn't require a law degree to understand.

What Makes Us Different

We collect only the information necessary to deliver excellent testing services. No hidden data mining, no selling your information to third parties, and no surprise policy changes without clear notification.

Information We Collect

Business Contact Information

When you reach out for our services, we collect basic business details that help us provide relevant testing solutions:

Company name and business address
Primary contact person and role
Business email and phone number
Industry type and company size
Project timeline and budget range

App Testing Data

For effective testing, we need access to specific technical information about your mobile applications:

App source code and configuration files (under strict NDA)
User interface screenshots and wireframes
Testing scenarios and expected behaviors
Performance metrics and crash reports
Device compatibility requirements

Website Analytics

We use basic analytics to understand how visitors use our website and improve our services. This includes page views, time spent on site, and general geographic location (country level only).

How We Use Your Information

Your information serves specific purposes directly related to delivering quality testing services:

Service Delivery

Conducting comprehensive mobile app testing and validation
Generating detailed testing reports and recommendations
Providing ongoing project communication and updates
Troubleshooting technical issues during testing phases

Business Operations

Processing contracts and handling billing
Scheduling project timelines and milestones
Maintaining project documentation for future reference
Improving our testing methodologies based on project outcomes

What We Don't Do

We never use your business information for marketing to competitors, selling contact lists, or any purpose unrelated to your testing project. Your app data stays strictly within our testing environment.

When We Share Information

We believe in transparency about data sharing. Here are the only circumstances where your information might be shared:

Service Partners

Sometimes we work with specialized testing partners for specific technical requirements. When this happens:

All partners sign comprehensive non-disclosure agreements
We share only the minimum data necessary for their specific role
You're informed before any data sharing occurs
Partners must meet our same security standards

Legal Requirements

We may disclose information if legally required by Taiwan courts or regulatory authorities. If this happens, we'll notify you unless legally prohibited from doing so.

Business Continuity

In the unlikely event of a business merger or acquisition, your data would be transferred under the same privacy protections. You'd be notified of any changes to data handling practices.

How We Protect Your Data

Security isn't just about technology — it's about creating a culture where data protection is everyone's responsibility.

Technical Safeguards

End-to-end encryption for all data transmission and storage
Regular security audits and penetration testing
Multi-factor authentication for all system access
Isolated testing environments that prevent data leakage
Automated backup systems with encryption at rest

Physical Security

Secure office facility with controlled access
Locked servers in climate-controlled environment
Visitor logging and escort requirements
Secure disposal of physical documents and storage devices

Human Security

Our team receives ongoing training on data protection best practices. Every employee signs detailed confidentiality agreements and undergoes background verification appropriate for their role.

Your Data Rights

You maintain control over your information throughout our business relationship. Here's what you can do:

Access and Correction

Request copies of any personal or business information we hold about you. If anything's incorrect, we'll fix it promptly. Most requests can be handled within 5 business days.

Data Deletion

Ask us to delete your information when our business relationship ends or when it's no longer needed for legitimate business purposes. Note that we may need to retain certain records for legal compliance.

Data Portability

Request your data in a common, machine-readable format if you want to transfer it elsewhere. We'll provide this within 15 business days at no charge.

How to Exercise Your Rights

Simply email us at support@netcoredevnetix.com with your request. We'll verify your identity and process most requests within one week. No complex forms or lengthy procedures required.

Taiwan Privacy Law Compliance

As a Taiwan-based company, we comply with the Personal Data Protection Act (PDPA) and related regulations that govern how businesses handle personal information.

Lawful Basis for Processing

We process your data under these legal grounds:

Contract performance — to deliver the testing services you've requested
Legitimate business interests — to improve our services and manage our operations
Legal compliance — to meet Taiwan business record requirements
Consent — for any optional marketing communications (which you can opt out of anytime)

Cross-Border Data Transfers

If we need to transfer your data outside Taiwan (for example, to cloud services or international partners), we ensure equivalent protection through contractual safeguards and adequacy determinations.

Regulatory Oversight

Our data practices are subject to oversight by Taiwan's National Development Council and other relevant authorities. You have the right to lodge complaints with these bodies if you believe we've mishandled your information.

How Long We Keep Your Data

We don't keep data indefinitely. Here's our approach to data retention based on different types of information:

Active Project Data

During active testing projects, we retain all necessary data to deliver services effectively. This includes app code, test results, and communication records.

Completed Project Archives

After project completion, we keep testing reports and final deliverables for 3 years to support any follow-up questions or warranty issues. Source code and detailed technical data are deleted within 6 months unless you request extended retention.

Business Records

Financial records, contracts, and basic contact information are retained for 7 years to comply with Taiwan business record requirements and tax obligations.

Marketing Communications

If you've opted into our newsletter or updates, we keep your contact preferences until you unsubscribe. Unsubscribe requests are processed immediately, and your email is permanently removed from our systems within 48 hours.

Privacy Policy